On your Linksys velop, you have set up parental controls to prevent unwanted devices connect to the router. But you find out that linksys velop parental controls not working properly, and you want to fix it. Don’t worry, as in this blog, we’ll explain how you can troubleshoot this issue. You also need to ensure, that you have properly enabled parental controls and saved the changes.
To know how to fix the Linksys velop parental controls not working issue, keep reading ahead.
Why is my Linksys Velop Parental Control not Working?
There are various reasons responsible for the WiFi parental control not working. These reasons are mention below:
- Invalid Address: When you are done with the Linksys velop setup and configured the settings properly. Ensure that you have provided the correct link for the sites you are targeting specifically. If the link is wrong, it won’t work.
- The device isn’t connected: Check whether the device you have specifically set up parental controls for is connected to the router. If that device isn’t connect, the WiFi parental controls won’t work.
- Bridge mode: If you have allowed bridge mode on your router, along with parental controls. The parental controls won’t work simultaneously with the bridge mode. You need to turn off the ‘Bridge Mode’ for the parental controls to work.
- Time zone: If the device you have set up parental controls for is set in a separate time zone. This way Linksys velop parental controls do not work on time. That device and the device that configured the settings have to have a similar time zone.
- Parental controls are off: Another reason could be that the parental controls are off. Someone else who has access to the login page might have turned them off. Or maybe you didn’t save the changes. You need to turn them back on.
These are the potential reasons responsible for Linksys velop parental controls not working. Further, we’ll talk about their solutions as well.
Troubleshooting for linksys velop parental controls not working
If you have figured out the issue with your Linksys velop parental controls not working. We’ll discuss the solutions to these issues here. But before we proceed with it, you need to restart your router along with your device. As parental controls need a restart to start working. Without restarting it, it won’t work. However, if the issue persists after the restart, you can try the following solutions:
Power Cycle the Router
- Firstly, you need to unplug the router’s power adapter.
- Next, unplug the modem’s power adapter.
- Then, give them some time to properly turn it off.
- After that first, plug in the router and then plug in the modem.
After power cycling the router, verify if Linksys velop parental controls do not work still.
Reconnect the WiFi
There could be a glitch in the feature, which can be fixed by disconnect and reconnecting the WiFi. Follow the steps below to reconnect the WiFi:
- First, open your device.
- Next, open the quick menu and turn off the WiFi.
- Then, go to options and turn on the WiFi.
- After that, forget the WiFi network.
- Then reconnect with the network and has parental controls set up.
This should fix the Linksys velop parental control not working issue.
Provide the Accurate URL
For parental controls to work effectively, you need to provide the correct URL of the sites. Follow the steps below:
- Initially, log into your router’s Web User Interface (WUI) and go to the ‘Parental Controls’ tab.
- Next, scroll down and click on the ‘Block Specific Sites’ button.
- Then, copy the URLs you want to block and paste them into the given field.
- After that, when you are done, tap on the ‘Confirm’ button to save the changes.
You need to ensure the link is correct in order for the parental controls to work.
Update the Firmware of the Router
You could be facing issues with your router if the firmware version of the router is outdated. In order to update the firmware, you need to access the smart WiFi tab. Follow the steps below to update your firmware:
- First of all, you need to log into the router’s WUI, using the login credentials.
- When you are successfully log in, in the ‘Basic’ section go to the ‘Firmware Tab’.
- Then, click on ‘Check for Updates’.
- Afterward, give it some time to find the update and apply it.
Updating the firmware will eliminate all of the glitches with your router. While updating the firmware, the router will restart, you need to ensure that it doesn’t get interrupt.
Align the Time Zones
It is extremely important to keep the time zones aligned with your devices. Follow the steps below to align the time zones:
- First, log into the router’s WUI and find the router’s time zone.
- Next, log in through every device and go to the settings.
- Then, go to the ‘Date and Time’ tab and check if the time zone is the same as your routers.
Now the parental controls should be working just fine. If the Linksys velop parental control not working, you need to factory reset the device.
Factory Reset the Router
If the WiFi parental controls do not work still, you need to perform a factory reset. The steps for the reset are as follows:
- Firstly, when the router’s powered on, locate the reset button. You can find it on the back of the router.
- Secondly, press the reset button and hold it for at least 30 seconds. When the LEDs start blinking, release the button.
- The Linksys router is successfully reset.
Remember that after the reset, all the settings will go back to the default settings. Now, you have to set up the parental controls and proceed with the Linksys velop setup once again. The Linksys velop parental controls do not work issue should be resolved now.
These are the methods for solving the Linksys velop parental control not working issue. If there are any issues you are facing, you can contact our team. We’ll help you resolve your issue.